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jcrl86
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Recovery gets stuck at 1%

Hello, I hope you can help me with this new problem

I decided to start a recovery in my laptop to solve my previous problem
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/My-laptop-can-t-run-Windows-7/t...

But the recovery gets stuck at 1%, the Reformat is already finished, now I'm waiting for the Reinstall, and the progress been 1% for more than 1 hour

Can you help me or not???
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Level 17
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Recovery gets stuck at 1%

Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hdd.

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jcrl86
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Recovery gets stuck at 1%

Hello CherylG

I tested the HDD using Diagnostics from BIOS, I get a message saying "Hard Disk 1 Quick (303)" but I don't know what does that mean, can you explain me please???
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Recovery gets stuck at 1%

The 303 error would indicate your hard drive is failing and will need to be replaced. You can replace with a retail drive of equal or larger capacity.

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jcrl86
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Recovery gets stuck at 1%

Ok, and the disk can be from any manufacturer (Western Digital, Seagate, Toshiba)??? Which one can you recommend me???
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Level 17
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Recovery gets stuck at 1%

I usually choose Western Digital-but any of the brands you mentioned are good. Actually I have one laptop still running the original Toshiba hdd after 5 years. I had even purchased a WD to replace it about 2 yrs ago anticipating a failure soon since laptop drives seem to fail pretty early.Hasn't happened- yet.;)

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jcrl86
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Recovery gets stuck at 1%

Thank you
Jiahuiliu
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Recovery gets stuck at 1%

Hello, I have the same issue. I have an old desktop with window 7 that I bought more than 3 years ago. It stuck at 1% at the reinstalling original software after the reformatting the windows partition of the hard disk drive is done. Could you guys please help me what to do? I'm stuck on the screen. How can I turn it off or what should I do? Thank you.

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