cancel

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Highlighted
DS_11 Top Student
Top Student
5 1 0 0
Message 1 of 2
422
Flag Post
HP Recommended

Recovery management

Hp Envy 15j-104el
Microsoft Windows 10 (64-bit)

How can I download the recovery manager for my HP envy 15j 104 el with windows 8?

thank you very much

DS

0 Kudos
1 REPLY 1
Provost Provost
Provost
12989 12925 1691 4384
Message 2 of 2
404
Flag Post
HP Recommended

Recovery management

Hi,


You cannot download Recovery manager from anywhere.

Order recovery USB from HP directly for your model.
http://support.hp.com/us-en/document/bph07143


Phone assist: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

You can go back to previous Windows with the help of this tutorial - option 2, if you're within 31 days of upgrading to Win 10:
http://www.tenforums.com/tutorials/4097-windows-10-go-back-previous-windows.html


Regards

Visruth
I'm a Volunteer AND I don't work for, nor represent HP


Click the "THUMBS UP ICON" to say thank you and Click "ACCEPT AS SOLUTION" if this is the answer you needed
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation