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Honor Student
Posts: 2
Member Since: ‎06-05-2016
Message 1 of 5 (446 Views)

Recovery manager

Product Name: Hp pavilion PC dv6500
Operating System: Microsoft Windows Vista
Hello

I have a laptop hp pavilion entertainment dv6500 and I needed to format it, but by mistake I formatted the recovery manager.

Can I get/buy a recovery manager CD?

Thank you

0 Kudos
Teacher
Posts: 149
Member Since: ‎01-28-2016
Message 2 of 5 (425 Views)

Re: Recovery manager

Yes you can purchase recovery CDs further instructions here

 

James

Provost
Posts: 9,486
Member Since: ‎07-16-2011
Message 3 of 5 (348 Views)

Re: Recovery manager

[ Edited ]

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.

 

The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number.

 

hp label.png

 

Please provide the above requested information so we can direct you to the proper support pages for your exact model.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the White KUDOS "Thumbs Up" to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
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HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
Honor Student
Posts: 2
Member Since: ‎06-05-2016
Message 4 of 5 (247 Views)

Re: Recovery manager

Hello and thank you :

These are the details:

Product: HP Pavilion dv6500
P/n: GT482EA#AVE
Service tag: dv6614es
Warranty: 1 year

Provost
Posts: 9,486
Member Since: ‎07-16-2011
Message 5 of 5 (191 Views)

Re: Recovery manager

Your computer appears to have been manufactured in 2007 and is about 9 years old. It is unlikely that HP or any other source would continue to carry HP Recovery Media for your model.

 

If you have any further questions, please don't hesitate to ask.

 

Please click the White KUDOS "Thumbs Up" to show your appreciation

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
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