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Evgenyi
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Recovery system

HP Recommended
HP Pavilion 15-n062sr
Microsoft Windows 10 (64-bit)

Hello. I have a laptop HP Pavilion 15-n062sr. When buying was installed on windows 8. 3 months ago I updated to windows 10, now I want to bring back Windows 8, but the button recoil system is no longer valid. Tell me, if I use the HP Recovery Manager program and return the computer to the original settings I have restored Windows 8 or stay Windows 10? If you stay, Windows 10, are there any ways to restore Windows 8 from partition 😧 Recovery. Section is and healthy. Complaints about the operation of the equipment no, the laptop works perfectly and without a glitch. Thanks in advance.

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The_Fossette
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Hi @Evgenyi

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and understand that you want to know if you performing recovery from the D drive will it bring back Windows 8 on the computer.

 

I’d love to help!

 

As you have upgraded the computer to Windows 10, I am not sure whether you can perform recovery from the D drive as usually after upgrading to Windows 10 the recovery partition doesn’t work.

 

To answers your question, yes, if you perform recovery on the computer using original recovery media (If you have created one) the computer will go back to Windows 8.

 

In case you want to install Windows 8 back on your computer you can contact phone support and they will help you order recovery media for your computer and using that you can restore the computer back to its original factory settings.

 

Here is how you can get it touch with the phone support.

 

Open link:  www.hp.com/contacthp/

Enter Product number or select to auto detects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care now and have a splendid week ahead.

 

Cheers!

The_Fossette
I am an HP Employee

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