The HP Community is here for you.
06-11-2009 01:50 AM
Hi I have never reformatted a laptop before and I am wondering how exactly I can do it. My laptop is an HP Pavilion dv5 with Vista Home Premium. I have no OS DVD and as far as i know the laptop didnt come with a 'recovery dvd' (im assuming thats acts as the OS dvd?). The laptop has a recovery partition and I have heard that u can use that to reformat a laptop but thats probably not true / i dont know how? Can i request an OS dvd from the manufacturer or is there anyway I can format that dosnt involve buying the OS Dvd!?
Thanks for any help
06-11-2009 02:45 AM
Try here for purchasing a recovery disk set. look on the right-hand side of the page. You will need the complete model name and model number. When the laptop is booted into you OS press the CTRL+ALT+S keys at the same time and the information should display. You can also find the information in the HP system information section from Start --> Programs.
You can access the HP Recovery Manager from startup by tapping the F11 key when you first see the BIOS screen.
If your problem is solved , please click the Accepted Solution button
I am not an HP Employee, I am a volunteer posting here on my own time
06-11-2009 04:13 PM
HP Recovery is used to format hdd and reinstall,F11 at power on. HP Recovery from the Start menu can do the same task_also used to burn a Recovery Disk set.
HP Recovery>> http://tinyurl.com/2y4rub
******Clicking the Thumbs-Up button is a way to say -Thanks!.******