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Drake85 Student
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Replaced a hard drive twice

m6w011dx
Microsoft Windows 10 (64-bit)

I purchased my hp envy x360 in July of 2015 and sometime in September of 2015 I had to replace my hard drive. I used my laptop very little before the hard drive went bad and I never dropped it either. I got it replaced free under the warranty. Now my hard drive is bad again and needs to be replaced and my laptop is just out of warranty. I feel like the problem was not just the hard drive that was bad but something else and the problem was not fixed the first time I got the hard drive replaced. So I was wondering if there is any way that HP can cover the cost of this second hard drive or replace my laptop that is most likely defective.

 

Thanks, Drake85

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HP Recommended

Replaced a hard drive twice

We cannot help with that. You need to contact HP Warranty claims. Will they honor the warranty shortly after it expired? Maybe, not likely. Will they give you a replacement laptop? I would say not going to happen. 

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