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Tutor
Posts: 8
Member Since: ‎05-02-2016
Message 1 of 5 (169 Views)

Replacement Battery

[ Edited ]
Product Name: HP ENVY 17-j020us Quad Edition
Operating System: Microsoft Windows 10 (64-bit)

Hello. I need a new replaceent battery after I misused the one that came with my laptop. How do I figure out the right replacement for it and where to purchase it?

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Provost
Posts: 70,051
Member Since: ‎01-29-2009
Message 2 of 5 (162 Views)

Re: Replacement Battery

Hi,

 

You can buy from the following HP Part store or use part number to buy from Amazon (cheaper):

 

     http://partsurfer.hp.com/Search.aspx?SearchText=E0K82UA

 

Pleae bookmark the above link.

 

Regards.

BH
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Tutor
Posts: 8
Member Since: ‎05-02-2016
Message 3 of 5 (161 Views)

Re: Replacement Battery

When I clicked the link you provided, I went to the battery section but there is no way for me to click on it. How do I know what to purchase?

Tutor
Posts: 8
Member Since: ‎05-02-2016
Message 4 of 5 (156 Views)

Re: Replacement Battery

Is one of the correct choices on this chart here? 

 

http://www.shopping.hp.com/shopping/pdf/HP_NB_Battery_Compatibility_Chart.pdf

Provost
Posts: 70,051
Member Since: ‎01-29-2009
Message 5 of 5 (139 Views)

Re: Replacement Battery

[ Edited ]

Hi,

 

There is no square for you to select that simply means HP Part store does not stock it any more. As mentioned above, you can use part number and order from Amazon or eBay

 

   http://www.amazon.com/BTExpert%C2%AE-710416-001-710417-001-M6-N012Dx-Touchsmart/dp/B00KOXBFR0

 

Regards.

BH
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