• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2017 10:26 PM

HP Recommended
Product: 15-ab165us Energy Star
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Pavilion Notebook - 15-ab165us (ENERGY STAR).  My HDD quit working and needs replaced.  I bought a SDD for the replacement.  When I first bought my computer, I bought a 32 GB usb flash drive to save  the OS in case it needed replaced.  I thought I followed all directions and did this correctly.  I have taken my laptop apart and mounted the new SSD.  This is where I get stuck.  I turn my computer on and the screen pops up that says no os on drive. Please install os on the drive.  I put my USB drive in and the only thing that comes up is a data file, but there is nothing on it.   When I go to to the This PC screen, it whows that there is 9.7 GB left on my usb drive out of 28.8gb.  Not sure what to do or how to proceed,  Thank you,

3 REPLIES 3

‎02-11-2017 11:39 PM

HP Recommended
Hi,


How did you save OS to USB? Please explain the method.


Regards

Visruth
Was this reply helpful? Yes No

‎02-14-2017 01:42 AM

HP Recommended

I'm not sure.  I followed the directions that was given from the computer

Was this reply helpful? Yes No

‎02-14-2017 02:30 AM

HP Recommended

Are you booting to USB correctly?
http://support.hp.com/in-en/document/c00364979

Disable secure boot temporarily :
http://support.hp.com/in-en/document/c04784866
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.