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Reset BIOS password elitebook 840

Elitebook 840 g3
Hi
I need reset BIOS password, I contacted with support team, they send me smc.bin but is impossible, this mode don't work, smc is disabled, and then support team close my case and they say me that the only option is change system board, this is right? I need reset bios password but I can't change system board
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