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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 14-ax030wm

Hello, 

  I managed to do what I said I wouldn't. I'm having an issue with boot, recovery, start up services. So when I was of going to take a look. The PW was completely wrong. Really need a solution.

Thank you

     Roman Paez

 

 

4 REPLIES 4
HP Recommended

@keyofdavid6792

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

HP Recommended
i 60435337
HP Recommended

@keyofdavid6792

 

For that model and ( i ) code you will need to contact HP in your region and they should be able to generate your master password from the System Disabled Code

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

If you are able to bypass the password and try to boot let me know if your Hard Drive Crashed???

 

REO

 

P.S. Please post back with HP's response to your request. 

HP Recommended

Hello

Thank you

Code is

63570609

 

Roman [Personal Information Removed]

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