Note on archived topics.
10-31-2017 08:51 AM
I managed to do what I said I wouldn't. I'm having an issue with boot, recovery, start up services. So when I was of going to take a look. The PW was completely wrong. Really need a solution.
11-03-2017 07:07 AM
For that model and ( i ) code you will need to contact HP in your region and they should be able to generate your master password from the System Disabled Code
When talking to the HP rep ask them to escalate your service request.
If you are able to bypass the password and try to boot let me know if your Hard Drive Crashed???
P.S. Please post back with HP's response to your request.