cancel

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
chneijens Honor Student
Honor Student
2 1 0 0
Message 1 of 5
4,491
Flag Post
HP Recommended

Reset bios password on HP zbook 15

HP Zbook 15
Microsoft Windows 7 (64-bit)

I need to reset the bios password on my HP Zbook 15.

Can you help me out please?

0 Kudos
4 REPLIES 4
Provost
Provost
26,040 24,632 3,549 7,921
Message 2 of 5
4,483
Flag Post
HP Recommended

Reset bios password on HP zbook 15

@chneijens

 

When asked for the password just hit enter 3 times.

 

Post any code you receive.

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
0 Kudos
Highlighted
chneijens Honor Student
Honor Student
2 1 0 0
Message 3 of 5
4,482
Flag Post
HP Recommended

Reset bios password on HP zbook 15

Hi 

 

No codes are shown.

 

Just the message "System Locked. Press the power button to restart te system"

0 Kudos
Provost
Provost
26,040 24,632 3,549 7,921
Message 4 of 5
4,469
Flag Post
HP Recommended

Reset bios password on HP zbook 15

@chneijens

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

If you need further assistance please start a new post as I no longer will be a part of the HP Support Community.
aa232323 Tutor
Tutor
14 13 0 2
Message 5 of 5
642
Flag Post
HP Recommended

Reset bios password on HP zbook 15

I have the same problem. I phoned contact support, and i am told that they are no longer sending SMC.bin files, but replacing motherboard. Is that true? if so, it is very dissapointing.

Thanks

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation