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ismailosmann
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Message 1 of 4
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Reset the factory hard drive by mistake, and missed The recovery

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w2x30ea
Microsoft Windows 10 (64-bit)

Hello,


I pressed the button by mistake in the command manager and everything was deleted from the hard drive, even the Recovery.

 the hard drive came back as if it came from the factory,
I want to help and send me Recovery fill please .

greetings to you all

 

Ismail Othman

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visruth
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Message 2 of 4
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Hi Ismail,


If you formatted hard drive and not able to boot into Windows, then you can:

Either you've to Order HP Recovery USB directly from HP support specific for your model, to factory reset.
https://support.hp.com/rs-en/document/c05123942

Phone assist:
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

https://support.hp.com/us-en/document/bph07143

Or you can do a clean install of Windows 10 Home 64 bit by creating UEFI bootable Windows installation USB using Microsoft Windows media creation tool:
https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

Windows will be automatically activated after installation while connected to internet

Additional drivers from here: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-g100-notebook-pc-series/8499304/mode...


Regards

Visruth
ismailosmann
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Message 3 of 4
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Thank you so much for the good answer, I know these things but I need the original  Recovery file for my Laptop.

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visruth
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Message 4 of 4
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Only option to get it back is to order HP Recovery USB directly from HP technical support, unless you've already created HP Recovery USB using HP Recovery Manager just after initial setup of this notebook first time.

You could phone them up and see.

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