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Qu1
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Restarting pavilion 20 windows 10

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Pavilion20
Microsoft Windows 10 (32-bit)
My uncle passed away and I don't know the password.
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Dvortex
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Hello, @Qu1 – Hope you are well!

 

Thanks for engaging in the HP Forums! Sorry about your uncle! I will certainly do my best to help you!

 

I understand you locked out of your computer and need the Windows login password. Try this first: Use the HP Guided Solution: http://hp.care/2fKbuW6

 

Microsoft account:

Reset your Microsoft account password online. You can reset your password on any device connected to the Internet. See the Microsoft password reset page to reset your password: http://hp.care/2dHdY5M

 

Local account:

Use the following link to reset the password for your local account: Windows 10: http://hp.care/2dOYNcy 


Please let me know whether that works for you or if you need further assistance.

Cheers 🙂

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

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DVortex
I am not an HP Employee
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