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Sarahmarie
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HP Recommended

Restoring Windows 10 following a recovery process version rollback

HP 15 Notebook PC
Microsoft Windows 8.1 (64-bit)

A BIOS missing or corrupted file error aborted this month's Windows 10 Update cycle on my laptop. As a result I found it necessary to run the factory image recovery process. This did cure the BIOS file problem, however, it also restored the factory installed 8.1 version of Windows.

 

I need to re upgrade to Windows 10 in order to restore my personal files from my external hard drive using Comodo Backup. Is it possible to do this without buying the full version of Windows? I posed a similar question on the Microsoft Forums, and a response reccomended contacting you for a recovery disk. Are such disks available, and what do they cost?

 

In connection with this, I have a question concerning Windows ISO files. I see where they can be burned to a CD or DVD, or saved to a USB flash drive. Can they be saved to an external hard drive as well?

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HP Recommended

Restoring Windows 10 following a recovery process version rollback

Hi,


Have you upgraded Windows 8.1 to Windows 10 previously and successfully activated it?


1.
If yes, you can do clean installation and free activation now. Windows 10 UEFI bootable USB can be made using Microsoft windows media creation tool.
https://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

You can ONLY create BOOTABLE DVD/USB using Microsoft windows media creation tool. No point in saving or burning of ISO file into these media. You can follow above tutorial to make BOOTABLE media. You cannot use external hard drive for this purpose.


2.
If no, you've pay and buy retail activation licence and installation media of Windows 10 from Microsoft and do the clean install.


Regards

Visruth
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Note on archived topics.

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