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Student
Posts: 1
Member Since: ‎04-02-2014
Message 1 of 2 (616 Views)

Restoring my HP G61 to factory settings (help)

Hi I was trying to get my laptop (hp g61) to factory settings and i came across this. So first i restart my computer spamming f11 and then i brought up the recovery manger window, and i tried to click system recovery but the problem is that system recovery and minimized image recovery are grayed out and unclickable but i can click on the first option Microsoft system restore. I need help on restoring this laptop and why are the other two options grayed out. PLEASE HELP!!
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Provost
Posts: 37,801
Member Since: ‎11-12-2008
Message 2 of 2 (578 Views)

Re: Restoring my HP G61 to factory settings (help)

Have you changed the partitions on the hard drive, such as created extra partition, deleted any partition,etc?

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