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04-23-2016 03:44 PM
So this really irritates me because I just spent hundreds of dollars sending my laptop to HP last year because the hard drive completely failed.
I have a 1TB hybrid hard drive and 22Gb solid state used for caching.
When I booted up my computer Intel Rapid Storage Technology said there was an issue. When I opened it, it says that the status of: SATA disk (932 GB)(System) Accelerated, is Failed.
My SATA_Array_0001 22GB is fine though.
So I ran a System Quick Test,
everything passed except Hard Drive Short DST Check: FAILED
FAILURE ID: Q4MP7Q-6RA82U-MFGJWK-60W303
This is weird because other than the computer telling me there is something wrong every time I restart it, It seems to run just fine. Im just worried because I don't want it to randomly die on me one day.
04-24-2016 04:21 PM
Hi there @nmulji,
Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums and understand that the Hard Drive in your HP ENVY TouchSmart 15t-j100 Select Edition CTO Notebook PC failed the Short DST Check.
SMART (Self-Monitoring Analysis and Reporting Technology System) uses a technology known as predictive failure analysis to tell you when a hard drive failure is imminent.
Have you tried to Restore the BIOS? If not, please try this step first. Then, just to be on the safe side, back up your data that way it does not get lost. However, there might be certain conditions that cause a hard drive failure message to display when a problem does not exist (a false positive). To fix false positive hard drive errors, please try updating the hard drive firmware.
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If you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting.:)
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