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Gee1202
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Can't open contents of SD card

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Hello, and Welcome to the HP Support Community!

 

We can't provide an answer for you with such little detail about your issue!

 

Which HP tablet?  What version of Android?  Has it ever worked in your tablet?

 

What size is the card?  Is it an SD HC, or SD XC card?  How is it formatted?

 

Does the card work in other devices?

 

WyreNut

 

 

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Gee1202
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Oh sorry about that, its an HP 10 G2, Android 5.0.1 and the SD card is HC and the card was the one on my android phone, I also try to use the card that my daughter lend me from her tablet sd hc as well. Is it that it only uses special SD cards? I'm new at this, I just bought this tablet on The Home Shopping Network.

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Hi!, Gee1202:

 

Welcome, to Forum !.

 

The SD card, what use your tablet, must be formated, with FAT32 or better, if use NTFS.

 

From Google Play Store, download the application, File Manager HD.

For use SD, go to Settings --> Storage --> (in the right top corner), you can thre square and vertical points. Open this and press the option, for USB connection to PC. Next step, select any of two options.

 

If problem continued, you can call to HP Support Assistance, more near your home, from ... http://h30434.www3.hp.com/t5/Android-Tablets-e-g-HP-Slate-7/Phone-Assistance-in-the-world/td-p/50380...

 

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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I looked at the Support pages for your device, and found this page:

 

Working with files

 

At the bottom of the page is a section about using SD cards.  It has a suggestion of what to do when "I can't see the files on my SD card".

 

See if using the "Mount Card" command helps with your issue.

 

Do you happen to know how the card is formatted?  I've read about SD cards formatted using "exFAT" do not work correctly. 

 

I'm assuming you are gently pushing the card in deep enough to make contact, and it's oriented correctly.

 

WyreNut

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Gee1202
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Thanks a million! You rock! 🙌👈👍

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Gee1202
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Yes I did. First suggestion worked, thank you.

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miker66
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Can not insert SD card. It is a SANDISK SDHC 16 GB. Aligned properly, the slot won't accept it. Help? It is for an HP ENVY 5530 printer.

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Hi!, @miker66:

 

Welcome, to Forum !.

 

You must see, the image, for insert the Secure Digital (SDMC, SDHC, SDXC, or TransFlash MicroSD Card (adapter required) within, the housing ... http://support.hp.com/us-en/document/c03781237

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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