Hello I am new here I hope I am putting this in right place.
I have a compaq presario cq62-209wm running windows 8.1
When I turn it on it runs with nothing on screen for about 10 seconds then goes off
I can turn it right back on and it comes on and loads OS and works fine.
I have to do this everytime I turn it on.
I have changed memory no effect
I tried another HD no effect
Bios has latest version
Graphics driver up to date.
Any help or suggestions appreciated
Hello and thank you for posting on the HP support forums. If you can please check out the following link.
As well when posting back please include your full Product and Model number.
Please post back when you have a chance.
Thanks again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
I work on behalf of HP
i went through this for hours after 8.1 update
did everything restore ,drivers, bios , forums all kinds of things that did not work
the solution that worked
was / msconfig / go to boot option/ time out option
for xx seconds i changed from 30 seconds to 5 seconds / saved changes/ reboot