Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
sparkiem Honor Student
Honor Student
2 0 1
Message 1 of 4
2,875
Flag Post
HP Recommended

[SOLVED]Have to start laptop twice to get windows to boot

Compaq CQ62
Microsoft Windows 8.1 (64-bit)

Hello I am new here I hope I am putting this in right place.

I have a compaq presario cq62-209wm running windows 8.1

When I turn it on it runs with nothing on screen for about 10 seconds then goes off

I can turn it right back on and it comes on and loads OS and works fine.

I have to do this everytime I turn it on.

I have changed memory no effect

I tried another HD no effect

Bios has latest version

Graphics driver up to date.

Any help or suggestions appreciated

3 REPLIES
Retired
Retired
3533 181 475
Message 2 of 4
2,841
Flag Post
HP Recommended

[SOLVED]Have to start laptop twice to get windows to boot

@sparkiem,

 

Hello and thank you for posting on the HP support forums.  If you can please check out the following link.

 

Advice for asking the "Very Best Question"

 

As well when posting back please include your full Product and Model number.

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

Please post back when you have a chance.

 

Thanks again for posting and have a great day.



Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


D5GR
I work on behalf of HP
0 Kudos
lindsaydc Student
Student
1 0 0
Message 3 of 4
2,817
Flag Post
HP Recommended

[SOLVED]Have to start laptop twice to get windows to boot

i went through this for hours after 8.1 update

did everything restore ,drivers, bios , forums all kinds of things that did not work

     the solution that worked

 was /  msconfig / go to boot option/ time out option

 for xx seconds i changed from 30 seconds to 5 seconds / saved changes/ reboot

PROBLEM SOLVED

 

0 Kudos
sparkiem Honor Student
Honor Student
2 0 1
Message 4 of 4
2,809
Flag Post
HP Recommended

[SOLVED]Have to start laptop twice to get windows to boot

Turns out it was my DVD drive causing all my problems.

 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation