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Honor Student
Posts: 2
Member Since: ‎05-31-2015
Message 1 of 4 (2,830 Views)

[SOLVED]Have to start laptop twice to get windows to boot

[ Edited ]
Product Name: Compaq CQ62
Operating System: Microsoft Windows 8.1 (64-bit)

Hello I am new here I hope I am putting this in right place.

I have a compaq presario cq62-209wm running windows 8.1

When I turn it on it runs with nothing on screen for about 10 seconds then goes off

I can turn it right back on and it comes on and loads OS and works fine.

I have to do this everytime I turn it on.

I have changed memory no effect

I tried another HD no effect

Bios has latest version

Graphics driver up to date.

Any help or suggestions appreciated

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Retired
Posts: 3,533
Member Since: ‎11-20-2014
Message 2 of 4 (2,796 Views)

Re: Have to start laptop twice to get windows to boot

@sparkiem,

 

Hello and thank you for posting on the HP support forums.  If you can please check out the following link.

 

Advice for asking the "Very Best Question"

 

As well when posting back please include your full Product and Model number.

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

Please post back when you have a chance.

 

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D5GR
I work on behalf of HP
Student
Posts: 1
Member Since: ‎06-07-2015
Message 3 of 4 (2,772 Views)

Re: Have to start laptop twice to get windows to boot

i went through this for hours after 8.1 update

did everything restore ,drivers, bios , forums all kinds of things that did not work

     the solution that worked

 was /  msconfig / go to boot option/ time out option

 for xx seconds i changed from 30 seconds to 5 seconds / saved changes/ reboot

PROBLEM SOLVED

 

Honor Student
Posts: 2
Member Since: ‎05-31-2015
Message 4 of 4 (2,764 Views)

Re: Have to start laptop twice to get windows to boot

Turns out it was my DVD drive causing all my problems.

 

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