[SOLVED] Windows 10 - Laptop won't go into sleep mode

[svm2805]

I had no problems at all for past 36 hours, I feel like I can almost trust it not to ruin my unsaved work when I put it to sleep. Cannot be sure what changed. I had video drivers from Intel installed from the beginning so this wasn't the fix for me because I had lots of bsods with them installed. Tonight I will do clean install again and try to find out what did the trick for me and, of course, I will report back in detail.

edit: I just saw new bios version is out for ProBook 470 G1. Any advice? Should I update? Thanks.

[robin_1973]

FIX REMOVED - no one interested.

[LazyBlues]

I've FIXED my Laptop!

Gone back to good old Windows 8.1 and oh such bliss to have a laptop that:

1) Boots faster

2) Sleeps when I want it to

3) Shuts down ... I actually clapped!

4) Accepts Norton is my default Security and Fallwall (Windows 10 kept shutting it off)

I cannot believe I have spent almost 6 days trying to fix my laptop problems with Windows 10, I feel like I have been robbed!

Word of advice to those wanting / thinking of reverting back to Windows 7 / 8 / 8.1

1) Make back up discs just in case anything goes wrong.

2) Be ready to stop the automatic download and install of Windows 10 again... I just caught my laptop trying to download Windows 10 again when I had reverted back.

3) Once you are back to your old system - disabled automatic updates until you have removed the following:

KB3035583 - This is the icon for Windows 10 that appears in the taskbar at the bottom of the page. Uninstall in, and hide it, you can always install it again at a later date if you want.

KB2976978 - This is the Windows 10 Download itself - Uninstall and hide if you do not wish to have Windows 10 screw up your computer again. You can of course install it again at a later date.

Good Luck... I may try and re-install 12 months down the line!

[Meteorian]

I can also a see an update for HP Envy 15-x360 as "HP 3D DriveGuard Software (HP ProtectSmart Hard Drive Protection)". Has anyone tried this. In addition to that are ther other updates for this model. I just stopped using my laptop to prevent further damage by forced shutdowsn

[happygirl2]

I spoke with HP today to a very polite gentleman. He acknowledged that there is a bug; and together with windows they are in the process of fixing. He indicated that approx 1 week and it will be part of the automatic updates.

i do believe him; but also expressed that it would be in their benefit ti communicate as there are some really upset people. He agreed.

i escalated to his supervisor who agreed on communicating; but apparently we should be seeing alerts on there website.

Whilst i am not happy over these issues; i knew we would have problem and did not want to upgrade right away but.....

either way; i do feel kind of confident it should be resolved. I am going to use the HP support program to check for updates every day

[Lee_K_00]

That's the best response I've read on here! Hopefully it doesn't take too long! Thanks for posting.

[Yorkie24]

I've been following this thread for several days now and I thought it might be helpful to give you my experience. I have an HP Pavillion 17 Notebook PC.

• I upgraded to Windows 10 from 8.1on day 1 and had all the problems reported here
• I found this thread and tried what was being suggested, but nothing worked permanently 
• I got fed up with the situation and went back to 8.1 - a relatively quick and painless process
• Did an HP Update and got a message from HP entitled something like "Get ready for Windows 10"
• In the message it said make sure you do updates of Windows and HP software and the BIOS before proceeding
• I discovered my BIOS was not the latest so I updated to that one - F.42-03/18/2015.
• After a while, I plucked up courage and upgraded to Windows 10 again.
• I did this a couple of days ago and this time everything is fine

[CPflo]

I have checked all updates and I am up todate on everything so not sure how that works for some and not for others.
Anyway as HP have obviously now acknowledged there is a bug and are working on it I will wait out for a few more days and hope, as Windows 10 other than this is way better than 8.1

[Lee_K_00]

I have some drivers that needed updated right before I upgraded to Windows 10. But now that I'm using Windows 10 they can't be updated. So that could be similar to what your saying. But I guess we just have to wait for the official fix. I'm just happy that it's finally being acknowledged.

[LazyBlues]

Ciao folks, thanks to everyone that tried to fix the problems with Windows 10. I am glad to be back to running Windows 8.1 - oh how I have missed thee!

I am outta here!