[SOLVED] Windows 10 - Laptop won't go into sleep mode

[svm2805]

Ok, so I wanted to check if this is anyhow related to audio or wireless adapter drivers. I disabled audio, LAN and wireless in BIOS, enabled hybrid graphics again, started Windows and restored defaults for balanced power plan. With some windows opened I closed the lid and PC went to sleep normally, woke up normally. I did it several times waiting for BSOD but it did not appear. All good. I restarted, re-enabled everything and tried again several times - ALL GOOD!!!

I have yet to try installing drivers from AMD for dGPU but I want to test some more without CCC. If it fails again (and I think it surely will) I will report back.

This does not make any sense, I know 

edit: Tested on battery and plugged in, sleeps like a baby 🙂

[CPflo]

I've just had a message from Windows asking me what I think of Windows 10, they have been duly informed of exactly what I think about it being incompatible with one of the major suppliers of Laptops .
One wonders if it will even be noticed as I see there is still zero official response from HP on this topic which is incomprehensible after this number of posts

[JustPlainLucas]

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@jajae wrote:

Try updating the HP Wireless Button Driver(in Device Manager, under Human Interface Devices) if your machine has it installed. It seems to have worked for me. Earlier I updated the video driver which helped with laptop going to sleep after inactivity, but it was updating the above driver that seems to have fixed the lid closing crash. Could just be coincidence, but it seems to ne working today.

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So I just tried this.  Seems to have worked.  I can sleep my computer by closing it, selecting it from the start menu, and hitting the power button once, and it awakens each time.  I even let it hibernate, and it came back to life.  I think I also tried to update the BIOS, but it said it was already updated.  So far, it works but as I've read, every solution people come up with only seem to be temporary.  I'll report again later on my laptop's progress. 

[andyh1991]

^^^

Going to try this now, but another thing happened which I think might be worth adding to the conversation

Today my battery ran out and put itself into sleep mode. I let the battery run out expecting when I went back to it for me to have to go through start up and the whole cycle of problems we're facing again, but it seemed to return to where I was before it had lost battery, in the middle of a Youtube video I was watching.

Very strange.

EDIT:

I just updated the HP Wireless Button driver and closed my laptop and it went into sleep mode and allowed me to open it up and it worked 😄

This might be a fix! The only other problems I'm facing are glitchy videos and Synaptics  touchpad not remembering my settings

[Leesi-Ta]

I had the same problem on my HP Pavilion and ended up contacting tech support. They seemed to have fixed it, explaining that the problem stemmed from something to do with driver updates and the fact that the current Windows 10 isn't complete yet. (Unsure about the details; I'm not tech-savvy myself.) So far, the problem hasn't come back, leading me to assume (hope) that what they did was a permanent fix, but I guess we'll find out. 

TL;DR: I recommend contacting HP tech suuport. 

[HPKeri]

Ok. Updated my HP Wireless Button Driver as suggested in a previous post.

Closed the lid. Nothing. Same stuff. Pressed the power button to shut down and restart.

Upon start up got a little message stating: 

"Scanning and repairing drive ( C : )  : --% complete"

Not sure what the hell happened... not sure if good or bad. Just gonna stop trying to put computer to sleep until HP/Microsoft driver updates come through. 

[JustPlainLucas]

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@andyh1991 wrote:

^^^

Going to try this now, but another thing happened which I think might be worth adding to the conversation

Today my battery ran out and put itself into sleep mode. I let the battery run out expecting when I went back to it for me to have to go through start up and the whole cycle of problems we're facing again, but it seemed to return to where I was before it had lost battery, in the middle of a Youtube video I was watching.

Very strange.

EDIT:

I just updated the HP Wireless Button driver and closed my laptop and it went into sleep mode and allowed me to open it up and it worked 😄

This might be a fix! The only other problems I'm facing are glitchy videos and Synaptics  touchpad not remembering my settings

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Well, back to square one apparently.  I let the laptop hibernate after being on for an hour and I couldn't wake it up.  Seems to be fine when I just restart the computer, but once it's been on for a while, if it goes into sleep any kind of way, it won't wake up.  😞

[andyh1991]

Same! I just went back to my laptop after closing it thinking it would go into hibernate and the problem persists.

I am so annoyed at this point, hp we need some help here!

[Greatsrj23]

I am having the same problem with my wife's HP Laptop.  I updated the driver for the HP Wireless Button and it seems to be working at the moment.  I have put it to sleep by pressing the power button and closing the lid and as I type i'm waiting for it to go to sleep after being idle for a minute.......the screen turned off but it did not go to sleep.  I'll have to look into that I guess.  Just tested the power button again and it worked.

After window 10 the laptop would take a lot longer to turn on.  I was seriously worried it wouldn't start.  After updating this driver it suddenly started up significantly faster.   

I downloaded the HP support assistant and I had trouble opening that up for some reason but it's doing it's thing now so i'll see if that tells me to update anything. 

[wrayjl81]

on my hp envy x360 i just for grins decided  to check for driver update on my intel hd 4400 display driver and windows said

there was a new driver it downloaded and installed the driver. my previous driver was 10.18.15.4256 dated 7/17/15 now

when i checked the driver verison it says its 10.18.15.4248 date 6/29/15, which is find it out that it went back to a previous

dated driver unless MS pulled the driver due to the issues in this thread which i have been expieriencing also. 

i have reset the balanced power plan to defaults and turned off hibernation at this time to test. ill let you know what happens.