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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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SPEED PROBLEM

HP Recommended
HP 15 R033Tx

Hello,

I have HP 15 R033TX model. I am facing speeed problem from a week. My laptop proceed very slow. I had formatted my laptop two months before also. What should I have to do to solve this issue.

 

 

 

 

 

 

Thanks & Regards,

SAYO

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HP Recommended

Hi @SAYO14,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with slow performance. I will be glad to help you.


Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

Please get back to me with above information, so I can help you better.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Product Name: HP15R033TX
Operating System: Microsoft Windows 7 (64-bit)
                                       I facing speed problem, my laptop proceeds very slow. I have quick heal antivirus pro software and recently I installed ByteFence antimalware  free trial software also. I think that I am facing speed related issue due to this bytefence antimalware software. So I uninstalled it from control panel but it still present in C drive's programme file. When I try to delete that bytefence file from C drive's-programme file, at that time it shows message like the action can't be completed because file is open in bytefence Real time protection. close the file and try again
rtop_bg
File description: ByteFence Real time protection
So, what should I do to remove these problems?
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HP Recommended

Hi @SAYO14,

 

Thanks for getting back to me.

 

Here are some documents to ehlp with computer performance.

Computer Is Slow (Windows 7)

Slow Internet Troubleshooting (Windows 7)

Computer Locks Up or Freezes When Playing a Game

Some Software Applications May Cause Windows to Startup or Operate Slowly

 

Please keep me informed of how things went and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".  To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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