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05-17-2017 07:30 AM
You need this driver...
This package provides the Intel Management Engine Components Driver for supported notebooks with supported operating systems.
05-22-2017 09:59 AM
You're very welcome.
Please post the hardware ID for the serial port.
To find the hardware ID, click on the serial port device needing the driver in the device manager.
Then click on the Details tab.
Post the string of characters that you see in the window.
It should begin with PCI\VEN