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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2017 04:33 AM

HP Recommended
Product: EliteBook 8560w
Operating System: Microsoft Windows XP

Hello, I search a serial port driver for windows XP(32 bits) on an EliteBook 8560w. I didn't find any driver on your website.

 

Please Help.

 

Best Regards

4 REPLIES 4

‎05-17-2017 07:30 AM

HP Recommended

Hi:

 

You need this driver...

 

This package provides the Intel Management Engine Components Driver for supported notebooks with supported operating systems.

 

http://ftp.hp.com/pub/softpaq/sp54001-54500/sp54317.exe

‎05-22-2017 08:14 AM

HP Recommended

Hi, thanks but it doesn't work 😞

‎05-22-2017 09:59 AM

HP Recommended

You're very welcome.

 

Please post the hardware ID for the serial port.

 

To find the hardware ID, click on the serial port device needing the driver in the device manager.

 

Then click on the Details tab. 

 

Post the string of characters that you see in the window.

 

It should begin with PCI\VEN

‎05-23-2017 01:13 AM

HP Recommended

Thanks for your help, I have bought an adapter USB.

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