Note on archived topics.
09-16-2014 08:56 AM
I am attempting to upgrade from 4.5. The first window states that setup detected previous version and will upgrade. When I click next on that screen I am then promted with a window that states "Setup Has detected that no version of HP Device Manager 4.6 is installed. the command -line options require that the application be installed to continue." \
Secondly with 4.5 only reverse shadow works. Not the Shadow.
HP has not been all that proactive with this software. Shure is nice when it work though.
05-05-2016 03:27 PM
Were you able to fix this issue? I am trying to install HPDM 4.7 (I have 4.6 SP5 installed) and it gives me the same message. I had it installed before in the server but had to remove it to reinstall it. I was able to resintall it once, but after I removed it a second time, this message keeps coming up. That's why I had to install 4.6 SP5 instead.
05-06-2016 11:17 AM
Thank you for seeking assistance on the HP Forums!
I understand that you are trying to install the HP Device Manager on your HP Notebook PC. I want to help you resolve this issue.
For specific information, please provide the product number.
I look forward to your reply!