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Ritanshu Honor Student
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Sign In With Fingerprint sensor Not Available.

Hp Probook 4440s
Microsoft Windows 10 (64-bit)

The sign in options settings are not showing an option for fingerprint set up or even the Windows Hello setup option. I have installed the validity fingerprint sensor driver but even then the problem is same.

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Provost Provost
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Sign In With Fingerprint sensor Not Available.

@Ritanshu

 

PIN number setup is required for Windows 10 to enable Hello and fingerprint login.

 

Add or Remove Fingerprint logon - Windows 10

 

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Kind Regards,
Dragon-Fur
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Ritanshu Honor Student
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Sign In With Fingerprint sensor Not Available.

@Dragon-Fur

 

Thanks for the reply and the link, but the problem is not yet solved. PIN number is also configured already, then too the two below mentioned options are not avilable.

1. Windows Hello

2. Sign In with Fingerprint.

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Sign In With Fingerprint sensor Not Available.

@Ritanshu

 

I don't have magic for this -- the PIN assignment and the availability of the fingerprint login / Hello is controlled in Windows 10.

 

You must gain access to the Native Windows 10 login options before you can use the fingerprint login feature and before you can consider adding HP SimplePass to the mix.

 

(Reminder:  Hello facial recognition depends on a high grade camera.)

 

You might try> 

  • Remove the PIN > reboot > assign new pin
  • Check Sign-in Options

 

If no joy > With new PIN in place, try:

 

  • Create a Restore Point

 

  • Open the Device Manager > Biometrics > Right-Click on your Validity Driver
  • Uninstall and tick the box to delete the Validity Sensor Driver >
  • Shut down and then boot the computer from "off" condition > log in >
  • CHECK your Settings > Accounts > Sign-in Options >>
  • If fingerprint is available, proceed to add fingerprints

If no joy:

 

 

Reference Section in Dragon Document:

  1. Create Restore Point
  1. Reinstall the Existing Fingerprint Driver
    • Option 3D Delete Driver from Device Manager and Install

 

Fancy_Lines_2.jpg

 

 

Good Luck.

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Kind Regards,
Dragon-Fur
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