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Laneann Top Student
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Smart hard disk error hard disk 1 (301)

Hp 15-g019wm
Microsoft Windows 8.1 (64-bit)
My computer starts up to a black screen displaying smart hard disk error hard disk 1 (301), f2 system diagnostics enter continue start up. Run diagnostics hard drive failed with an error code. Tried to reset bios start up no luck, tried to do the recovery it says pic need to be repaired and won't let me go any further. I lost my recovery discs when I moved into my new house. Help
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Provost Provost
Provost
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Smart hard disk error hard disk 1 (301)

Hi,

 

Please contact HP using the following information to order a new set

 

         http://support.hp.com/us-en/document/bph07143

 

HP may charge you (out of warranty) around $36 for P&H.

 

Regards.

BH
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Laneann Top Student
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Smart hard disk error hard disk 1 (301)

Is there a way I can make a recovery image? I
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Laneann Top Student
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Smart hard disk error hard disk 1 (301)

I received my recovery usb followed the steps and once I hit usb boot, it goes to a blank screen and stays there. So what do I do?
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