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Hasan2
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Spark in power wire plug and wall socket

HP Pavilion 17.3 inch
Microsoft Windows 10 (64-bit)
Dear support pleaaaaase help ,
Today is the first time I open my new laptop , I plugged the power wire plug to the wall socket and the power wire to the adaptor and did not connect the adaptor wire correctly to the laptop , when I switched on the wall socket , a spark came out small blue spark ,
Please will this damage my laptop or the battery thankyou
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Message 2 of 2
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HP Recommended

Spark in power wire plug and wall socket

Hi @Hasan2,

 

Welcome to the HP Forum! 🙂  Thank you for becoming a HP Forum member. It is a dynamite location to get help from the community, get suggestions and find what has worked for others. For you have the best experience, here is a link for you to review, should you have any concerns: First Time Here? Learn How to Post and More  What is your precise model of  Pavilion 17.3 notebook? 

 

I understand that you were setting up your notebook for the first time. You connected the power cord to the adapter and connected it to power. You then tried connecting it to the notebook but did not do it correctly and when you switched on the outlet there was a spark at the wall socket. You would like to know if it may have caused damage to your notebook. The adapter should have protected the notebook from damage, but you can run a hardware test just to be sure.  HP Notebook PCs - Testing for Hardware Failures (Windows 10, 😎.  Please let me know if any issue are found.

 

Please click the Thumbs Upbelow to thank me for my efforts! If one of my posts help you to resolve the issue you are experiencing, please click the "Accept as Solution" so that others who may be having the same difficulty can find the answer more efficiently. Thanks for taking part in the HP Forums!

Sparkles1

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