Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 3
Member Since: ‎12-11-2016
Message 1 of 6 (99 Views)

Spill on laptop

Operating System: Microsoft Windows 10 (64-bit)
Hi
Spilled tea on laptop now won't turn on it is less month old. What do I do?
0 Kudos
Provost
Posts: 35,313
Member Since: ‎11-12-2008
Message 2 of 6 (91 Views)

Re: Spill on laptop

Spills not covered by standard warranty. What model, please?

Honor Student
Posts: 3
Member Since: ‎12-11-2016
Message 3 of 6 (84 Views)

Re: Spill on laptop

15-ay023na
Provost
Posts: 35,313
Member Since: ‎11-12-2008
Message 4 of 6 (80 Views)

Re: Spill on laptop

Not good obviously. Where are you located (country)? What happens when you try to turn it on? 

Honor Student
Posts: 3
Member Since: ‎12-11-2016
Message 5 of 6 (73 Views)

Re: Spill on laptop

15-ay023na
It won't turn on. England
Provost
Posts: 35,313
Member Since: ‎11-12-2008
Message 6 of 6 (69 Views)

Re: Spill on laptop

You can try to make a warranty claim. They will accept it back if still under warranty but when they see it is a liquid spill they will quote you several hundred dollars to repair it. Or you can take it to a local shop. If there is no power at all it is almost sure the motherboard is fried and also perhaps the keyboard. Best case, you would be looking at the equivalent of a couple hundred dollars for parts and then labor on top of that. You might save a bit from HP prices but it is still going to be expensive. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation