Thank you for posting in the HP Support forum . Welcome!
I am sorry for your issues. While on a theory it might be possible for Microsoft to directly access a PC, practically this is impossible and cannot happen. HP cannot access your PC remotely. Your PC data will only be protected if you previously enabled full disk encryption or files/folder encryption
In your case - I recommend you :
- contact the local authorities / police office and report the problem
- if you used the PC for banking stuff - immediately inform your bank to block any cards you may have used with this PC
- from another PC - known clean from viruses/malware - change all your passwords for online accounts - emails, banking accounts, social media accounts, important work accounts , etc.... This is done to prevent the thieves from accessing your online data and to prevent further data leakage
Hope this helps
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