I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.
I reviewed your post and I understand that you are unable to boot to windows.
I’d love to help!
Follow below steps to fix this issue.
Try entering: e9lo7ofzdb (Note that the 3rd character is a lower-case L)
NOTE: Please be aware that this is not supported by HP and you try it at your own risk.
Use the unlock code posted above to enter the BIOS
Disable all passwords that are enabled
If asked for current password - type the unlock code
For new password, just press ENTER key
Repeat the same for verify password column.
Then leave the BIOS by saving & exit option to save the changes.
Let me know how it goes and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution”as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.
The_Fossette I am an HP Employee
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