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Posts: 1
Member Since: ‎12-26-2013
Message 1 of 3 (33,783 Views)

Sudden Shutdown Occurs and display THERMAL SHUTDOWN OCCURRED when restart

My Product Name is HP Pavilion g6 2301 ax Notebook PC 

Operating System : Windows 8 64-bit

Processor : AMD A8-4500 APU with Radeon(tm) HD Graphics 1.90 GHz


Promblem is since from 2 months my pc is making Shutdown Automatically and the immediately

when i am starting the PC getting the message as "THERMAL SHUTDOWN OCCURRED" and The system bios has detected that your Notebook PC was put into shutdown and restarting normally.


so i willing to have a better solution for solving this Problem by further problems.

and i should also want to know why it is occurring/happening like this. this may cause harmful to PC?

what to do by escaping or to solve this problem.


waiting for your Communication

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HP Support Agent
Posts: 10,400
Member Since: ‎08-31-2013
Message 2 of 3 (33,736 Views)

Re: Sudden Shutdown Occurs and display THERMAL SHUTDOWN OCCURRED when restart

[ Edited ]

Hi FARHEEN. You are definitely experiencing overheating. This can be caused by a non-functioning system fan, or if the air ducts are blocked. Overheating can reduce the life of your computer, so you will want to resolve this as soon as you can. Here are a few troubleshooting documents you can use to help you.

Troubleshooting an Overheating and Auto Shutdown Issue

Reducing Heat Inside the PC to Prevent Overheating:


If they do not resolve the issue, you will want to contact Phone support.

HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl

I work on behalf of HP

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Posts: 1
Member Since: ‎12-30-2016
Message 3 of 3 (13,659 Views)

Re: Sudden Shutdown Occurs and display THERMAL SHUTDOWN OCCURRED when restart

Guys Finally, I found solution after lot of research on internet. With this process you can slow down your processing speed and because of that your laptop will not shutdown.

Here is link of YouTube video



In this video you can learn how to solve thermal shutdown problem if you are suffering because of this. But this easy steps will guide you how to solve this problem and may you can see error like this. IMPORTANT NOTE ____________________________ ____________________________ If your laptop or ...
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