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Synaptics Touchpad will not Scroll in W10

Pavilion DV9520
Microsoft Windows 10 (64-bit)

I reverted to V18 of the Synaptics driver as suggested. However, the scroll bar does not work.

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Synaptics Touchpad will not Scroll in W10

Hi,

 

Your machine is a bit old for Windows 10. But please try few more steps

 

 

  • Run the Windows 10 "Show or Hide Updates" Troubleshooter Package and hide updates to the Synaptics TouchPad Driver.  (Doing so will block your system from automatically reinstalling or showing updates for version 19 of the driver.) (step 😎
  • Change the Windows Update Services setting from Manual back to Automatic (Delayed Start). (Step 9)
  • Restart your computer again. (step 10)
  • Rejoice!  Your TouchPad settings will finally save across sessions again. (Step 11)

 

Source:   http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Synaptics-Touchpad-Will-not-Scro...

 

or start over again from step 1 as mentioned on the above link:

 

Regards.

BH
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