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Rshirk1214
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System restore fail/now computer wong start

15-ac121dx
Microsoft Windows 10 (32-bit)
My hp laptop was freezing and programs were not responding. I decided to try and restore my computer to factory setting, something I have done successfully before. This time it stopped at 47% and said there was an error with restore. I tried again and the same thing happened. I got out of the restore page and now when I start my computer it won't get past the hp loading page. I have tried hitting f11 and f10 with no success. It just keeps loading going black and doing the same thing again.
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System restore fail/now computer wong start

Sounds like the hard drive may have failed and will need to be replaced. if you are still in warranty call HP.  >>Contact HP

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Rshirk1214
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System restore fail/now computer wong start

Thank you very much, you were helpful.

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