Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Intern
Posts: 39
Member Since: ‎08-14-2011
Message 1 of 2 (718 Views)
Accepted Solution

TM2 - Win7 hangs at splash screen after waking from Sleep and Hibernate

I have been having intermittent problems with the Sleep mode on my TM2T-2200 (Windows7 64-bit) notebook.  Upon waking from Sleep & Hibernation, the system will intermittently have problems with the log-in.  Generally, I will be able to move my mouse cursor around and enter my password -- but on pressing enter, the system will hang at the splash screen, requiring a hard-reboot (by holding down the power key).  Occasionally, I will not even be able to enter my password before it hangs.

 

The problem seems to happen more in Power-saver mode, but it has occured in "HP Recommended Mode" a couple times now, too.  It sounds very much like the problems reported for other HP models here:

 

http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/Pavilion-dm4-freezes-when-idle-and-after...

 

Any suggestions?  Is there any way to know if it is a particular driver or program that is hanging?

 

0 Kudos
Accepted Solution

Re: TM2 - Win7 hangs at splash screen after waking from Sleep and Hibernate

Update:  My problems appear to be related to Comcast's Constant Guard malware protection, and have gone away after uninstalling the program.

 

View solution in context
Intern
Posts: 39
Member Since: ‎08-14-2011
Message 2 of 2 (674 Views)

Re: TM2 - Win7 hangs at splash screen after waking from Sleep and Hibernate

Update:  My problems appear to be related to Comcast's Constant Guard malware protection, and have gone away after uninstalling the program.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation