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JimBir
Level 3
42 9 2 0
Message 1 of 2
233
Flag Post

Solved!

The battery level indicator

HP Recommended

The battery level indicator on my windows 8 computer Shows "unknown remaining" How Can I fix this?  Thanks. Jim B.

1 ACCEPTED SOLUTION

Accepted Solutions
ManjunathTech
Level 13
Level 13
5,903 1,704 465 952
Message 2 of 2
Flag Post
HP Recommended

Hi

 

First, do a power drain: Unplug the laptop, remove the battery, then open it up and hold down the power button for about 30 seconds. Once this is done, put the battery back in, then plug in the charger, then turn the computer back on.

 

Visit HP website and update the Bios for your unit.

 

Calibrate your Battery.

 

http://support.hp.com/us-en/document/c03325217

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath

View solution in original post

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1 REPLY 1
ManjunathTech
Level 13
Level 13
5,903 1,704 465 952
Message 2 of 2
Flag Post
HP Recommended

Hi

 

First, do a power drain: Unplug the laptop, remove the battery, then open it up and hold down the power button for about 30 seconds. Once this is done, put the battery back in, then plug in the charger, then turn the computer back on.

 

Visit HP website and update the Bios for your unit.

 

Calibrate your Battery.

 

http://support.hp.com/us-en/document/c03325217

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath

View solution in original post

Was this reply helpful? Yes No
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