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‎10-12-2015 06:22 PM

HP Recommended
Product: HP Spectre x360 - 13-4003dx
Operating System: Microsoft Windows 10 (64-bit)

When I try to use HP Notebook System BIOS Update (available here) to update the BIOS of my laptop to F.25 Rev.A version, the option is disabled like show in the picture.


How can I solve the problem?

 

BIOS.jpg

18 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-13-2015 08:12 AM - last edited on ‎09-28-2021 01:25 PM by Retired

HP Recommended
@AlexSP wrote:

When I try to use HP Notebook System BIOS Update (available here) to update the BIOS of my laptop to F.25 Rev.A version, the option is disabled like show in the picture.


How can I solve the problem?

 

BIOS.jpg

 

I was able to solve the problem using the System Diagnostic features (ESC + F2) during system initialization.

 

You HP guys should take a look at HP Notebook System BIOS Update software because the program is not work as expected.

 

You can check this HP document: https://support.hp.com/us-en/document/c02693833 

View solution in original post

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15 REPLIES 15

‎10-12-2015 06:49 PM

HP Recommended

Dear AlexSP,

 

If your current BIOS version is higher than the version you want to install, the update feature will disabled automatically. You can update your BIOS with newer version only.

1 person found this reply helpful
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‎10-13-2015 04:03 AM - edited ‎10-13-2015 04:05 AM

HP Recommended

AlexSP

 

Some questions:  

 

1. Is your product in Warranty?

2. Do you know how the BIOS was corrupted? 

 

HP PCs - HP BIOS Application Selected Is Corrupt or Missing

 

Recovering the notebook BIOS using an external storage device

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
Was this reply helpful? Yes No

‎10-13-2015 08:06 AM

HP Recommended


The BIOS version was F.11

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‎10-13-2015 08:09 AM - edited ‎10-13-2015 08:09 AM

HP Recommended

ALEX SP

please made it Create Recovery USB flash drive 

Recovering the notebook BIOS using an external storage device

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
Was this reply helpful? Yes No

‎10-13-2015 08:10 AM

HP Recommended
@go2 wrote:

AlexSP

 

Some questions:  

 

1. Is your product in Warranty?

2. Do you know how the BIOS was corrupted? 

 

HP PCs - HP BIOS Application Selected Is Corrupt or Missing

 

Recovering the notebook BIOS using an external storage device

 


1. My laptop is in Warranty

 

2. The BIOS was not corrupted. I was just trying to update to a new version.



Was this reply helpful? Yes No

‎10-13-2015 08:12 AM - last edited on ‎09-28-2021 01:25 PM by Retired

HP Recommended
@AlexSP wrote:

When I try to use HP Notebook System BIOS Update (available here) to update the BIOS of my laptop to F.25 Rev.A version, the option is disabled like show in the picture.


How can I solve the problem?

 

BIOS.jpg

 

I was able to solve the problem using the System Diagnostic features (ESC + F2) during system initialization.

 

You HP guys should take a look at HP Notebook System BIOS Update software because the program is not work as expected.

 

You can check this HP document: https://support.hp.com/us-en/document/c02693833 

Was this reply helpful? Yes No

‎10-13-2015 08:19 AM - edited ‎10-13-2015 08:24 AM

HP Recommended
@AlexSP wrote:
@AlexSP wrote:

When I try to use HP Notebook System BIOS Update (available here) to update the BIOS of my laptop to F.25 Rev.A version, the option is disabled like show in the picture.


How can I solve the problem?

 

BIOS.jpg

 

I was able to solve the problem using the System Diagnostic features (ESC + F2) during system initialization.

 

You HP guys should take a look at HP Notebook System BIOS Update software because the program is not work as expected.


Press the power button while holding the Windows and B keys for approximately one to three seconds.
The HP BIOS Update screen displays showing the progress of the update.
If the HP BIOS Update screen does not display, find your condition from the following options and then follow the steps for that condition:
 
 
For the next bios update
 
download the bios with your IEor edge
 
deactivate the Internet Security
 
Run the Update
 
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
2 people found this reply helpful
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‎03-12-2016 05:44 AM

HP Recommended

Same here: "The bios update is blocked on this device"

 

AND the BIOS download does not create a bootable BIOS update USB stick. It is not listed in the bootable devices section in the BIOS.

 

So how am I supposed to succeed with the BIOS update?

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‎03-12-2016 07:22 AM

HP Recommended
@David-P wrote:

Same here: "The bios update is blocked on this device"

 

AND the BIOS download does not create a bootable BIOS update USB stick. It is not listed in the bootable devices section in the BIOS.

 

So how am I supposed to succeed with the BIOS update?

Contact Oficial HP Support for support on this as this is HP user forum only.

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