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Buck16115 Student
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The case on my m7-j020dx laptop clip is broken at both outside corners by the hinges.

HP Envy TouchSmart 17 Notebook
Microsoft Windows 8 (64-bit)

The case clips that hold the laptop bottom together at the screen hinges are broken on both sides.  It is clearly a design flaw.  I don't even use the touch screen because the problem is severe and I can't lose use of the computer.  I would reason that case part replacements would be required to make the repair.  What can I do to repair the computer?  Are case replacement parts available?  Please advise.

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The case on my m7-j020dx laptop clip is broken at both outside corners by the hinges.

Hi @Buck16115,

 

 

Thank you for visiting the HP Forums!  

 

In your post, you had said that currently your HP ENVY TouchSmart m7-j020dx Notebook and needing parts for the Display. Here is a link to your service manual page 28 shows part numbers and how to replace them. 

 

Here is a link to order the parts. You might need to change the Country location.


Please let me know if this helps.

 

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