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- Re: The color on videos disappears when it's being charged.
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01-27-2018 06:55 PM
The color on videos ( like youtube and netflix) disappears when i plug it in ( to charge) then immeadiately returns when i plug out. What do I do to fix this?
Solved! Go to Solution.
01-27-2018 10:27 PM
Hi allysc73,
That's quite strange. Did you make sure to restart the laptop?
Try this:
- Search up Device Manager
- Expand Display Adapters
- Right click the graphics card entity
- Hit Uninstall Device (Don't worry it will automatically reinstall)
- Restart
Regards,
kem579
I used to be an HP Expert. I no longer participate in this community.
01-27-2018 10:35 PM
I played around with the custum adjusters (colors and hues) and it worked out for me. I think your solution better suits cases where the user manually messes with their color. But thank you very much, I would have never fixed this without you help.
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