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allysc73 Honor Student
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The color on videos disappears when it's being charged.

HP Notebook - 15-af173nr (Touch) (ENERGY STAR)
Microsoft Windows 10 (64-bit)

The color on videos ( like youtube and netflix) disappears when i plug it in ( to charge) then immeadiately returns when i plug out. What do I do to fix this?

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Distinguished Professor Distinguished Professor
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The color on videos disappears when it's being charged.

Hi allysc73,

 

Try this:

 

  1. Settings
  2. System
  3. Display
  4. Scroll down to Display Adapter Properties
  5. Catalyst Control Center
  6. Video
  7. Color
  8. Restore Defaults

Regards,

kem579

allysc73 Honor Student
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The color on videos disappears when it's being charged.

Thank you so much, however your solution failed. I followed all of your steps, but the result is the same. Do you have any other ways to fix this?

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Distinguished Professor Distinguished Professor
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The color on videos disappears when it's being charged.

Hi allysc73,

 

That's quite strange. Did you make sure to restart the laptop?

 

Try this:

  1. Search up Device Manager
  2. Expand Display Adapters
  3. Right click the graphics card entity
  4. Hit Uninstall Device (Don't worry it will automatically reinstall)
  5. Restart

Regards,

kem579

allysc73 Honor Student
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The color on videos disappears when it's being charged.

I played around with the custum adjusters (colors and hues) and it worked out for me. I think your solution better suits cases where the user manually messes with their color.  But thank you very much, I would have never fixed this without you help.

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fyallen Student
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The color on videos disappears when it's being charged.

This solution worked for me and it was so easy I just uninstalled the graphics card and lo & behold when I did the restart the videos are appearing in color.  Thanks so much

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