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Touch pad and screen

HP Recommended
Hp Envy 15-q004tx
Windows 8.1

Okay 2 things, firstly my touch pad is basically un usable beacsue it glitches like hell whenever you touch it and say when you even cick down on the click pad then the mouse will unexpectedly move to the other ide of the screen...
Secondly, where is a place in Australia that i can get a replacement screen for my laptop, it is touch screen. Hp wants to charge me $612.99 for a single screen, where did they egt that stupid number? My budget for a screen is $200-$300.

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HP Recommended

Hi @DerpyGamer ,

 

Thank you for visiting the HP Support Forums and Welcome. I have read about your HP ENVY 15-q004tx Notebook PC and having issues with the Touchpad not working correctly or freezing and jumping around. Here is a link to troubleshoot the Touchpad. You can go to the section on Adjusting TouchPad or ClickPad pointing sensitivities it should help resolve the issue.

 

With the Touchscreen I can only show the part numbers for you. You could Google the numbers to check pricing.

 

Page 21 of your manual shows these part numbers.

 

15.6-in, BrightView, FHD, LED, non-TouchScreen display panel 720557-001
15.6-in, BrightView, HD, LED, non-TouchScreen display panel 720556-001

 

Please let me know how this goes.

 

Thanks.

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