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05-20-2016 04:44 PM
I just want to know what could be causing this and if I can fix it on my own. I never had a problem like this before.
05-21-2016 11:31 AM - edited 05-21-2016 11:33 AM
Welcome to HP Forums!
I have read your post, and understand that your keyboard and touch pad stopped working randomly. I want to assist you in this matter.
You may consider updating the drivers of the keyboard and touchpad. Also please check if there are newer chipset driver and BIOS. You may enter the product number here to search the drivers.
Let me know if it helps.
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