Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Yellowduck84 Honor Student
Honor Student
2 0 0
Message 1 of 5
178
Flag Post
HP Recommended

Touchpad doesn't work/Touchpad missing/Synaptic doesn't work

HP Pavillion G7-2322sz
Microsoft Windows 8.1 (64-bit)

Buongiorno,

da qualche giorno a queesta parte il mio nokebook non trova più e non riconosce più il touchpad.
Ho provato a ripristnare, formattare, reinstallare il driver,... ho fatto tutto.

Qualcuno può aiutarmi?

Hello,

my notebook don't reconise the touchpad. I have make format, re-installing driver,... everything possible.
Somebody can help me?

 

 

schermata 1.png

 

schermata 2.png

 

schermata 3.png

0 Kudos
4 REPLIES
Moderator
Moderator
16436 212 859
Message 2 of 5
161
Flag Post
HP Recommended

Touchpad doesn't work/Touchpad missing/Synaptic doesn't work

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

I work on behalf of HP
0 Kudos
Provost Provost
Provost
99217 13580 20935
Message 3 of 5
152
Flag Post
HP Recommended

Touchpad doesn't work/Touchpad missing/Synaptic doesn't work

Hi:

 

Try the driver directly from Synaptics...3rd one on the list...

 

http://www.synaptics.com/resources

 

Also you may want to install the AMD chipset drivers and restart the PC.  You want the 1st file listed on the webpage.

 

http://support.amd.com/en-us/download/chipset?os=Windows%208.1%20-%2064

0 Kudos
Yellowduck84 Honor Student
Honor Student
2 0 0
Message 4 of 5
136
Flag Post
HP Recommended

Touchpad doesn't work/Touchpad missing/Synaptic doesn't work

Hello, thank you for your reply.
I tried your solutions but they don't work.
Other ideas? :)

0 Kudos
Provost Provost
Provost
99217 13580 20935
Message 5 of 5
129
Flag Post
HP Recommended

Touchpad doesn't work/Touchpad missing/Synaptic doesn't work

You're very welcome.

 

Unfortunately, I do not.

 

Could be a hardware problem.

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation