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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP notebook 8gb intel i3
Microsoft Windows 10 (64-bit)

I need help i delete the virus using window defender but it there what can i do to delete it ?

 

 

2 REPLIES 2
HP Recommended

Hi,

We are going to use some free programs to get rid of virus and check for other Malware.

First download Malwarebytes antimalware free trial version:

 

https://www.malwarebytes.com/

 

Download > Install > run > update > scan sytem > remove all threats > wait until prompted to reboot > run program > go to quarantene and delete all files > reboot > uninstall the program

 

Download free trial Hitman Pro:

 

https://www.hitmanpro.com/en-us/hmp.aspx

 

Download > install > update > scan system > remove all threats > reboot > uninstall program

 

Now we are going to use the free virus scan by Kaspersky:

 

https://usa.kaspersky.com/free-virus-scan

 

Download and run and see if any threats are found.

 

Last we will run Malwarebytes adware cleaner

 

https://www.malwarebytes.com/adwcleaner/

 

Downoad and run

 

 

This should put your PC in clean state again.

 

Let me know,

David

 

 

 

 

HP Recommended
But it said "The Requested resource is in use." how can i fix this ?
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