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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-18-2017 07:12 AM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)
So I'm selling my notebook and need to perform a complete reset to get rid of my info. However, when I go to do that, it says I need almost 6 GB of space. I deleted apps and anything I could and got it down to 2 GB, but then the holy notebook decided to start reinstalling updates, so now I need to find out how to delete enough space to get below the limit so that I can't perform a factory reset and never touch an HP ever again.
2 REPLIES 2

‎05-18-2017 07:15 AM

HP Recommended

Really? Insult HP and also ask for help? Gotta question the strategy. HP did not fill up the hard drive. In any event, we would need the model number to get the specs to help us figure out what the problem might be. 

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‎05-18-2017 07:32 AM

HP Recommended
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