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Posts: 1
Member Since: ‎12-18-2013
Message 1 of 2 (179 Views)

USB drivers



I have a question.  I have a pavilion notebook pc.  We are going to change it to windows 7.  How do I download the USB drivers once we are done changing it to windows 7.




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Posts: 6,904
Member Since: ‎07-17-2009
Message 2 of 2 (176 Views)

Re: USB drivers

If you need drivers, please share the product number or model number and also , please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.

I am an HP employee.


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