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lhewitt72
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Unable to Recover Chromebook

HP Chromebook Model 14-q030nr
Chrome OS

I have a hp chromebook and the error message that is being displayed is chrome os is missing or damaged. When i pressed the tab key the recovery message received is "0x5b no bootable kernel found on disk". When i try to recover it from the usb it displays an unexpected error message. I tried using different usb's but its still not working.

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Unable to Recover Chromebook

lhewitt72

 

Your best source of Chromebook support is here:  https://support.google.com/chromebook/contact/community?source=genius-rts


Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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lhewitt72
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Unable to Recover Chromebook

I spoke to google already and they advised me to contact hp but thank you.

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