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HP Recommended
HP8570
Microsoft Windows 7 (32-bit)

Hi,

 

I have my old compnay laptop, not stolen, it was given to me! However I have forgooten my password and now cannot logon. I think I need to reformat the harddrive however the F11 restore option is hidden, the Bios has a password and there is no reboot form CD/USB option that i can find. Any ideas please?

 

Thanks

 

Mark 

3 REPLIES 3
HP Recommended

The Elitebook line has really tough security so without the password you are not going to have the ability to access BIOS settings

HP Recommended

Thanks..so may aswell bin the latop then?

HP Recommended

There has to be a way to get a new OS on it. What happens if you tap F9 as you power up or esc...what do you see?

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