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Message 11 of 12
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Upgrade to Win10 but have black non-responsive screen

Hi 

 

>>thats great 

>>try doing all updated windows update and also HPSA driver updates 

 

 

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I am an HP employee
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Message 12 of 12
77
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HP Recommended

Upgrade to Win10 but have black non-responsive screen

And...

Dino777 also posted a good list of potential problems apps to look for in the Programs and Features part of the control panel.  Apps that are known for causing this type of issue.

 

When you open and have Windows Update scan for updates, make sure to see if any Optional Updates are on the list and install those to help.

 

Charles

I am a Microsoft Employee
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