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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-13-2012 07:57 PM

HP Recommended

I'm trying to type the "at" key used in email addresses the upper case of the number 2.  For some reason

it's not working.  I'm wondering if I hit a key by mistake to disable those keys.  Neither of the shift keys

work for the symbols.   HELP...

4 REPLIES 4

‎04-18-2012 11:36 AM

HP Recommended

Mostly, it might be due to the failure of the shift keys on the keyboard. But before deciding, i would suggest you to check if any sticky key options got enabled. Please check it in Start, Control Panel, Easy of Access Center and keyboard.

I am an HP employee.

Regards,
Vidya

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‎03-06-2016 07:39 AM

HP Recommended

I tried ctrl shift and it worked

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‎08-29-2017 04:17 AM

HP Recommended

Hello,

 

I too am having this issue. I get the " when hitting shift 2 not the @ symbol as expected.

It also happens in reverse, if i press shift ' I get the @ and not the "

 

Any suggestions?

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‎01-30-2018 07:27 AM

HP Recommended

control and shift worked for me thanks for helping.

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