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PrRich
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Message 1 of 2
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Used recovery disk

HP Recommended
Envy Laptop
Microsoft Windows 10 (64-bit)

Brand new laptop, 8 days old. I decided to create a redovery disk. Notice appears saying only one recovery disk per machine and this machine's was used December 11, 2016. What would cause that?

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banhien
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Message 2 of 2
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HP Recommended

Hi,

 

Where did you buy the machine ? Please contact the store and ask for an explaination or get your money back.

 

Regards.

BH
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